Coverage includes qualifying yellowing, staining, cracking, blistering, and delaminating.
ASHIELD product support
Warranty coverage for professional PPF installs.
Review the covered conditions, product-family warranty periods, claim requirements, and limitation terms for ASHIELD Paint Protection Film.
Warranty coverage
Clear expectations after the vehicle leaves the bay.
Within the warranty coverage and warranty period, ASHIELD will replace or remove defective products without charge when a valid claim meets the warranty criteria.
Customers should retain the warranty card and original receipt identifying the covered vehicle areas.
For valid claims, ASHIELD will have an authorized installer remove and reapply film to covered areas, including parts and labor.
Warranty periods
Coverage varies by product family.
Use the current product documentation when confirming warranty coverage details for each product family and application type.
| Product family | Warranty period |
|---|---|
| H-LITE | 8 years |
| A-GUARD | 10 years |
| S-FLEX | 10 years |
| H-PRIME | 12 years |
| A-XTREME | Lifetime |
| Glass & Light PPF | 10 years |
| Satin & Matte | 10 years |
| Color PPF | 10 years |
Claims process
Start with the installer, then contact ASHIELD.
Claims are reviewed against the warranty criteria. ASHIELD is responsible for determining claim validity and reserves the right to deny claims that do not meet the stated terms.
Contact the installerFirst attempt to contact the authorized ASHIELD installer who performed the installation.
Contact ASHIELD if neededIf the original authorized installer cannot be reached, contact ASHIELD support for the next step.
Prepare documentsRetain and submit the warranty card and a copy of the original receipt identifying the coverage areas.
Review and remedyFor valid claims, covered replacement is arranged through an authorized ASHIELD installer. Replacement of defective film is the exclusive remedy.
Need help with a warranty question?
Send the installation details, product family, covered areas, photos, warranty card, and receipt information so support can review the case efficiently.